Community Programs Associate I
Job Summary:
The Community Program Associate I (CPA I) is an integral part of planning and organizing community engagement programs for domestic and international research sites. The CPA I supports CPA II and III who monitor activities at clinical study sites to assure adherence to Good Participatory Practice (GPP) Guidelines, Standard Operating Procedures (SOPs), and study protocols. CPA I will review community engagement work plans as necessary and assist with the preparation for clinical research site visits. May be responsible for multiple projects and must work both independently and in a team environment. Participate in the study development and start-up processes including reviewing protocols, designing and/or reviewing community engagement and education materials, reviewing Informed Consent Forms (ICFs), organizing internal and external stakeholder meetings, assisting CPA II and III with management of community engagement strategies, and/or developing project-specific community trainings. The CPA I may participate in various capacity building training programs to maintain awareness of developments in the field of clinical research. Prepares community documents, business correspondence, and procedural manuals. Maintains systems and processes necessary to report trial status and activities; and to help ensure that ethical research is conducted on time and within budget. The CPA I may also lead or assist in the development and implementation of social media and integrated marketing communication strategies to engage and recruit participants for clinical research trials. May become involved, in other areas of study management and staff training and contribute to the review of sponsor/client’s and/or FHI 360’s systems and procedures as appropriate.
Accountabilities:
- Assists in the planning, coordination, and implementation of meetings workshops and capacity-building sessions.
- Provides technical and logistic support to community engagement staff at clinical research sites and community advisory groups.
- Performs all administrative duties of planning meetings, conference calls, and training documentation.
- Serves as back up to Community Program Associates II/III and performs other duties as assigned.
Applied Knowledge & Skills:
- Solid knowledge of community engagement practices, concepts, and procedures.
- Solid knowledge in developing educational materials and training strategies with community programs.
- Solid knowledge in the development of traditional and digital (social media) marketing strategies and/or integrated marketing communications approaches.
- Excellent oral and written communication skills.
- Excellent project management and problem-solving skills.
- Ability to understand and respond responsibly to cultural differences, political and ethical issues surrounding public health issues.
- Effective organizational, time management, and interpersonal skills.
- Proven flexibility and adaptability to work in a team or independently as required.
Problem Solving & Impact:
- Works on problems of moderate scope that require a review of a variety of factors.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Builds productive working relationships internally and externally.
- Decisions may affect a work unit or area within a department.
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Supervision Given/Received:
- Has no supervisory responsibility.
- Provides suggestions on business and operational decisions that affect the department.
- Typically reports to a Manager or Director.
Education:
- Bachelor's Degree or its International Equivalent • Life Sciences, Communications, Journalism, Public Health or Related Field.
Experience:
- Typically requires 3-5 years of experience with supporting community programs domestically and internationally.
- Experience with education/research projects, training materials, and public health community programs.
- Previous clinical research experience preferred.
- Familiarity with Infectious Diseases preferred.
- Experience with Qualtrics and REDCap software programs preferred.
- Experience engaging or working with adolescents and youth populations preferred.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Fluency reading, writing, and speaking English.
- Proficiency reading, writing, and speaking Spanish and/or Portuguese desired.
- Proficiency in Microsoft Office suite.
Typical Physical Demands:
- Typical office environment. Ability to sit and stand for extended periods of time; ability to lift up to 50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other handheld devices.
Travel Requirements:
- 10%-25%
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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