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Health Management Information Systems Intern

INTERN TITLE: Health Management Information Systems Intern
HOST ORGANIZATION: Strategic Information, Evaluation, and Informatics Division, Office of HIV and AIDs, Global Health Bureau, United States Agency for International Development
LOCATION: Arlington, VA
SALARY: $1,826 bi-weekly
Sustaining Technical and Analytic Resources (STAR) is a project of the Public Health Institute (PHI) supported by the US Agency for International Development (USAID) Global Health (GH) Bureau. Its purpose is twofold: (1) Through individual fellowships, STAR will help strengthen the capacity of diverse American and low-and-middle-income country (LMIC) health professionals at all levels to make innovative contributions to global health (GH); and (2) STAR will create ground-breaking opportunities for both US and LMIC GH academic institutions and other groups, including professional associations, to create systems for open-access knowledge sharing, resulting in effective partnerships. STAR’s individual and institutional participants are contributing to the development of self-sustaining systems and tools that will produce global citizens with the full spectrum of relevant health competencies. STAR is managed by the Public Health Institute and implemented in partnership with Johns Hopkins University (JHU), the University of California, San Francisco (UCSF), and the Consortium of Universities for Global Health (CUGH).
The Bureau for Global Health's Office of HIV/AIDS (OHA) is the center of HIV/AIDS technical leadership for USAID and has primary responsibility for the Agency's HIV/AIDS program. OHA provides strategic direction, technical leadership, and support to field programs in HIV and AIDS.
The Strategic Information, Evaluation, and Informatics Division (SIEI), within OHA, to which the Health Management Information Systems Intern will be assigned, provides technical expertise to advance and support country-owned, sustainable strategic information systems and promotes data-driven program planning. The Health Informatics (HI) Branch provides technical leadership to promote and implement a wide range of health information technology products, systems, tools, and research for improved HIV/AIDS outcomes.
Reporting structure:
The Health Management Information Systems (Intern) will be based in the HI Branch within SIEI Division. S/he will work closely with the HI Branch and SIEI and receive technical guidance from the HI Team Lead who will serve as his/her onsite manager.
Essential Duties
  • Support the GH SIMS Mobile App Team in the ongoing development, testing, and deployment of the NextGen GHSMA (Global Health SIMS Mobile Application), including the generation of documentation & requirements, software testing activities, training, and end-user communications.
  • Support the Senior Information and Communication Technology Advisor and other OHA stakeholders in executing an OHA Data Warehouse implementation plan, including documentation, project milestone tracking, testing, training, and launch activities.
  • Assist HI Branch in triaging GHSMA helpdesk support requests and take on responsibilities for resolving application and end user issues as possible, including monitoring, tracking, and reporting SIMS/GHSMA issues and problems.
  • Anticipate and respond to SIMS requests from country teams, providing timely access to datasets and visualizations on a routine and ad-hoc basis.
  • Based on GHSMA issue trends, assist in the development of GHSMA FAQs, tips & tricks, knowledge base, etc. to help enable end users to resolve some common application challenges.
  • Support documentation of results, research and evaluation evidence, and lessons learned on GHSMA implementation.
  • Other tasks or responsibilities may be assigned based on organizational and programming need and/or the Intern's own interests.
Internship Output/Deliverable:
  • Case study & presentation documenting the training, deployment, and/or technical support processes associated with the NextGen GHSMA mobile application launch anticipated in 2019.
  • Field visit to at least one USAID Mission to provide SIMS 4.0/NextGen GHSMA training and tech support.
Anticipated learning outcomes:
  • Identify and describe the core attributes of the STAR global health competencies; defined as development practice, cross cultural awareness, communication, capacity strengthening, ethics of public health, health equity, gender equality and global burden of disease. 
  • Gain exposure to health information systems and dissemination & implementation science through global health programming. 
  • Apply effective communication skills across a broad network of peers and advisors within global health to support learning and professional development. 
  • Develop a global health focused career plan with a mentor. 
  • Currently enrolled masters or other post-bachelor’s degree candidate or completion of such within the past 12 months.
  • Strong analytical skills, with the ability to think big picture strategy and navigate minor details to ensure all ends are accurate.
  • Experience with SQL and/or Oracle relational database design and information systems architecture, including key data warehouse concepts.
  • Ability to translate technical issues and data to the general public.
  • Strong organizational, interpersonal, written and oral communication skills.
  • Ability to work independently in a fast-paced environment under tight deadlines while producing quality content.
  • Ability to participate in a field experience, which may involve domestic and/or international travel and overnight stays for up to 2 weeks.
  • US citizenship or US permanent residency required.
The Public Health Institute offers a comprehensive benefits package including learning programs.
All applicants are required to apply for this position through STAR’s online recruitment system at, which allows you to create a profile and upload a CV/resume and cover letter. All online applications must be submitted by August 7th, 2019 by 5:00 pm Eastern time.
Public Health Institute is proud to be an EEO/AA employer.